Privacy policy
This Personal Data Privacy Policy (hereinafter - the Privacy Policy) is an integral part of the Public Offer posted on the website at https://phatemm.com (hereinafter - the Site).
Use of the Website services means the User's unconditional consent to this Policy and the terms of processing his personal information specified in it; in case of disagreement with these terms, the User should refrain from using the services.
1. GENERAL PROVISIONS
1.1. For the purposes of this Policy, the User's personal information shall mean:
1.1.1. Personal information that the User provides about himself/herself when registering (creating an account) or while using the Services, including the User's personal data. Information mandatory for the provision of the Services is marked in a special way.
1.1.2. Data that are automatically transmitted to the Site services in the process of their use by means of the software installed on the User's device, including IP-addresses, cookie data, information about the User's browser (or other program with the help of which the services are accessed), technical characteristics of equipment and software used by the User, date and time of access to the services, addresses of requested pages and other similar information.
1.1.3. This Privacy Policy applies to the Site https://phatemm.com, as well as to the following addresses, which redirects to the main Site:
Site Administration https://phatemm.com does not control and is not responsible for third party sites that are not on the above list.
2. PURPOSES OF PROCESSING USERS' PERSONAL INFORMATION
2.1. The Site collects and stores only the personal information that is necessary for the provision of services or execution of agreements and contracts with the User, except in cases where the legislation provides for mandatory storage of personal information for a period of time specified by law.
In case of receipt of a notice from the User on withdrawal of consent to the processing of personal data, the Site stops processing of personal data of the User within a period not exceeding 10 working days from the date of receipt.
Notification of withdrawal of consent to the processing of personal data of the User. 1/2.
2.2. The Site processes the User's personal information for the following purposes:
2.2.1 Identification of the User registered on the Site for the purpose of creating personalized offers, account operation, publishing customer feedback, awarding points, building analytics on the target audience of the Site's customers.
2.2.2. Providing the User with access to personalized resources of the Site.
2.2.3. Establishing feedback with the User, including sending notifications, inquiries regarding the use of the Site, provision of services, processing requests and applications from the User
2.2.4. Determination of the User's location for security, fraud prevention.
2.2.5. Confirmation of the accuracy and completeness of the personal data provided by the User.
2.2.6. Creation of an account to work with the bonus system, simplified way of specifying delivery data, tracking of purchase history, personalized offers, if the User has agreed to create an account.
2.2.7. Notification of the User of the Website about new product positions, personal offers, increased bonuses, drawings and promotions in case of consent to the mailing. Without consent to the mailing the User is sent notifications with confirmation of e-mail address, account restoration, order confirmation and electronic receipt.
2.2.8. Providing the User with effective customer and technical support in case of problems related to the use of the Site.
3. CONDITIONS FOR PROCESSING USERS' PERSONAL INFORMATION AND ITS TRANSFER TO THIRD PARTIES
3.1. The Site stores personal information of Users in accordance with the internal regulations of specific services.
3.2. The User's personal information is kept confidential, except for cases when the User voluntarily provides information about himself/herself for public access to an unlimited number of persons. When using certain services, the User agrees that a certain part of his/her personal information becomes publicly available.The User's personal information is kept confidential, except for cases when the User voluntarily provides information about himself/herself for public access to an unlimited number of persons. When using certain services, the User agrees that a certain part of his/her personal information becomes publicly available.
3.3. The Site has the right to transfer the User's personal information to third parties in the following cases:
3.3.1. The User has consented to such actions.
3.3.2. The transfer is necessary for the User's use of a certain service or for the fulfillment of a certain agreement or contract with the User.
3.3.4. The transfer is provided for by Russian or other applicable law within the procedure established by law.
3.3.5. In case of sale of the Site, the acquirer becomes subject to all obligations to comply with the terms of this Policy in relation to the personal information received by him/her.
3.4. Processing of User's personal data is carried out without limitation of time by the following methods: collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data, including in personal data information systems with or without the use of automation tools. Processing of personal data of Users is carried out in accordance with the Federal Law of 27.07.2006 N 152-FZ “On Personal Data”.
3.5. In case of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data.
3.6. Administration of the Site takes necessary organizational and technical measures to protect personal information of the User from illegal or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
3.7. The Website Administration together with the User shall take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
4. OBLIGATIONS OF THE PARTIES
4.1. The User shall:
4.1.1 Provide information about personal data necessary for using the Site.
4.1.2 Update, supplement the provided information about personal data in case of changes in this information.
4.2 The Site Administration shall:
4.2.1 Use the obtained information exclusively for the purposes specified in this Privacy Policy.
4.2.2. To ensure confidentiality of confidential information, not to disclose without prior written permission of the User, as well as not to sell, exchange, publish or disclose by other possible means the transferred personal data of the User, except as provided for in this Privacy Policy.
4.2.3. To ensure the protection of personal data of the User during their processing the following legal, organizational and technical measures are taken against unauthorized, unlawful or accidental access to the User's personal data.
4.2.4. To block personal data related to the respective User from the moment of application or request of the User or his/her legal representative, or the authorized body for the protection of the rights of personal data subjects for the period of verification in case of detection of inaccurate personal data or unlawful actions.
5. LIABILITY OF THE PARTIES
5.1. The Site Administration, which has not fulfilled its obligations, shall be liable for losses incurred by the User in connection with the unauthorized use of personal data, in accordance with the legislation of the Russian Federation.
5.2. In case of loss or disclosure of confidential information the Administration of the Site is not responsible if this confidential information:
5.2.1. Became public domain until its loss or disclosure.
5.2.2. Was received from a third party before it was received by the Site Administration.
5.2.3. Has been disclosed with the consent of the User.
6. DISPUTE RESOLUTION
6.1. Before filing a claim with the court on disputes arising from the relations between the Site User and the Site Administration, it is obligatory to submit a claim (a written proposal for voluntary dispute settlement). E-mail of the Site Administration for sending claims: support@phatemm.com
6.2. The claim recipient shall notify the claimant in writing of the results of the claim review within 30 calendar days of receipt of the claim.
6.3. If no agreement is reached, the dispute will be referred to the Arbitration Court of Moscow or to the relevant court of general jurisdiction of Moscow.
6.4. The current legislation of the Russian Federation shall apply to this Privacy Policy and relations between the User and the Website Administration.
7. ADDITIONAL CONDITIONS
7.1. The Website Administration has the right to make changes to this Privacy Policy without the User's consent.
7.2. The new Privacy Policy comes into effect from the moment of its posting on the Site, unless otherwise provided by the new version of the Privacy Policy.
7.3. Any suggestions or questions about this Privacy Policy should be communicated to support@phatemm.com.
7.4. The current Privacy Policy is posted on the home page of the Site.
7.5. This Privacy Policy is an integral part of the Public Offer and Agreement on the Use of the Site posted on the home page of the Site.